Unfair payment

I just wanted you to know that I am very dissapointed about the automatic subscription and the way the money was taken from me without receiving even an INVOICE. This is completely unfair for me, to use the site for just one month and the subscription to continue for 15 months without any notification, the only payment notification I have received was only when there were no more money on the card for your site to receive.

This is really unfair and I think the site is designed this way on porpuse, hoping the clients to forget or to not notice the automatic update of the subscription. This is not normal in a civilized country.

Hello @emilirimescu94418665, welcome to the forums!
If you would like a refund, go ahead and contact the help desk. They’ll help you receive the information you need to get a refund on the payment you didn’t want to make.

I’m literally in the same boat, I did the 7 day free trial, tried to cancel it and they took almost 300 dollars out of my account without any warning, how do I get my refund cause my bank called and was trying to see why such a big amount came out.

Hi there @giga0426522793

You need to reach out to the Codecademy Customer Support team to resolve your billing issue. To submit a request, please visit the Help Center: (https://help.codecademy.com/hc/en-us/requests/new ). Someone from the team will be sure to get back to you within 48-72 hours.