I’ve been on codecademy for a while and recently lost my password. After several attempts to retrieve it, I’m now at a loss on what to try next, so hoping someone here can help me. I’ve tried the normal ‘reset my password’ button, but did not receive an e-mail with a reset link (yes I did check the spam folder). I looked through the trouble shooting guide and as suggested there I checked if the account was created using a 3rd party (it is not). After this I’ve pressed the ‘submit a request’ button, explained my problem and hoped for an answer there. But it’s been several weeks since then, and I am yet to receive a reply. I am sure that the e-mail I submitted is the right one as well. So I’ve exhausted about every way I could think of to try to reset my password without results. I’d rather not create a new account, due to progress I had already made that will be lost. Any idea’s on how to fix this?
Curious thing: when going to the forums it automatically logged me into my account (with the e-mail I’m trying to use to go to Codecademy), however it seems restricted to the forum part.