I’ve no clue where to post so apologises if in wrong place as its not at all clear from description where this should go.
I log into codecademy in browser through github never any issues. I’ve downloadedthe codecademy app why can you not sign in with github?
I had to reset my password and logged in fine in mobile browser but the app says unable to login and yes it is the correct email and password I use a password manager.
Anyone had same issue? The mobile app is linked to the website now why won’t it let me in?
What app version do you have? iOS or Android?
I’m thinking the Go app might not have that 3rd party login functionality(?)
You might want to contact CS via this homepage and Fix a Problem>contact CS. There is a form there:
https://help.codecademy.com/hc/en-us/requests/new
Unless someone else here can chime in for triage….
When you report it, make sure you’re as descriptive as possible so CS can try to reproduce the steps to try to fix it.
It’s the android app. What I don’t understand is why I can log into mobile browser with same email and pw yet the app won’t let me. All a bit rubbish it’s the same details so makes no sense.
I’ve tried uninstalling and reinstalling it still doesn’t work it’s infuriating.
I understand the frustration, but complaining here won’t accomplish anything. No one from CC will see this topic.
Customer service will be able to help with that. Fill out the form I’ve linked above.
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I have the same problem. Have you resolved it with the CS? I might also contact them later on.