I was trying to save the course completion certificate on my pc.The certificate is showing completely fine in my account.But when I am printing it as a .pdf file the signature of the CEO and the logo in the left bottom corner is getting wiped. Here is the screenshot of the downloaded certificate
Hello @hhhameem, you could try just printing the screenshot? Its not the best, but it might give the desired results.
Hi there, welcome to the forums!
The certificates are a really new feature. I’ve not tried to print any of them myself, so leave it with me and I’ll see if I can recreate what you’re seeing.
Thanks for waiting.
Which browser are you using please? If I use Firefox, for example, I get the same error as you. In Edge, the certificate works OK.
I use Mozilla Firefox. And thanks for letting me know. I will try with different browsers.
It’s working in Google Chrome.
Cool, thanks for letting me know.
I’ve reported the printing problem in Firefox to the team at Codecademy, anyway.