[Reported] About printing the course completion certification

I was trying to save the course completion certificate on my pc.The certificate is showing completely fine in my account.But when I am printing it as a .pdf file the signature of the CEO and the logo in the left bottom corner is getting wiped. Here is the screenshot of the downloaded certificate

Hello @hhhameem, you could try just printing the screenshot? Its not the best, but it might give the desired results.

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Hi there, welcome to the forums!

The certificates are a really new feature. I’ve not tried to print any of them myself, so leave it with me and I’ll see if I can recreate what you’re seeing. :slight_smile:

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Hi @hhhameem

Thanks for waiting.

Which browser are you using please? If I use Firefox, for example, I get the same error as you. In Edge, the certificate works OK. :slight_smile:

I use Mozilla Firefox. And thanks for letting me know. I will try with different browsers.

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It’s working in Google Chrome.

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Cool, thanks for letting me know.

I’ve reported the printing problem in Firefox to the team at Codecademy, anyway. :slight_smile:

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