Refund

Please, I need assistance. I was in the trial and ready to cancel when I was charged. I need a refund as my card was debited . I had no need for the pro subscription and was just checking the codecademy site after I hear from some people. I cannot afford the account at this time specially given the current Pandemic.

Please help me get a refund.

Hello @jhurtad2, welcome to the forums! Unfortunately, we can’t deal with billing on the forums. Please visit the help desk, and they should get back to you in 48-72 hours.

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I cannot afford the account at this time specially given the current Pandemic. I have not been contacted.

Please help me get a refund.

Hi there.

As @codeneutrino has already said, we cannot resolve billing issues over the forums. If you haven’t already, you need to raise a ticket through the Help Center (click here).

If you have already raised a ticket, someone will get back to you in a day or two so please be patient. Thanks.