Refund

How do I refund my Codeacademy Pro subscription. Please I need to refund it, its +$192 a year and that is way too much for me to pay right now. I know I should have canceled it. Please Codeacademy Support I need a refund I cant pay this. @zainabrawat

@alyssavigil How do I refund my Codeacademy Pro subscription. Please I need to refund it, its +$192 a year and that is way too much for me to pay right now. I know I should have canceled it. Please Codeacademy Support I need a refund I cant pay this.

Please submit a ticket at the Help Desk

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@zainabrawat I’ve already submit but no one answer me. What can I do?

You have multiple accounts did you submit from the correct account ?

@zainabrawat yes this account is the account which was charged.

And the ticket you submitted on help.codecademy.com was from the same account ?

If so just hold on and wait, maybe @alyssavigil can help you if you don’t get any response within the next few hours

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@zainabrawat this is my account @sitananmitsuphap8711
Could you reply my topic from this account @sitananmitsuphap8711

I think you’ve mixed it up, from what I can see this: @sitananmitsuphap3414 is the Pro account.

Your main profile shows pro: https://www.codecademy.com/profiles/sitananmitsuphap3414473818

And your profile here on the forums also indicates that you have access to the pro category: https://discuss.codecademy.com/u/sitananmitsuphap3414

Please make sure you have submitted the ticket from the correct profile, avoid opening multiple tickets and accounts

@zainabrawat I’m sorry about the confusion please reply my topic from pro user because I want to refund with that account


This is my new topic please reply on this.
Thank you very much

I moved your posts from the other two discussions into this one.

Please write support by visiting help.codecademy.com, and they’ll have the tools to help. We are not able to solve any subscription/payment related problems through the forums.

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