Pro trial--didn't cancel in time

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1

Is there anyway to get a refund for the pro trial, I tried to cancel it but was traveling and I guess I didn’t have enough service. I eventually was able to but not after being charged! I was using the trail to try and learn a bit of python while I’m unemployed and looking for a job, so definitely cannot afford that charge right now!

Thanks!

3

Sorry, I’m not sure what this means?

4

Hey!
Sorry to hear this has happened, unfortunately we can’t help with accounts or billing issues in the community spaces, but feel free to reach out to customer support to ask for a refund :slight_smile:

https://help.codecademy.com/hc/en-us/requests/new

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5

makes sense, thank you!

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6

No problem, hopefully they’ll be able to sort it!

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