I forgot to cancel my pro trial and just found out I got charged $249. I wasn’t counting with that expense and it puts me on a tough spot. I’ve reached out to customer service already to see if i can get a refund but i wanted to ask how long do they usually take to reply back? I’m a college student and this situation puts me on a tough spot financially.
We cannot answer billing questions in the forums.
Please submit a support ticket here:
The turn around time is usually 48 hours I think.
Yikes … I hope you can sort this out. Please be more careful with such stuff next time! Set a reminder or a calendar notification
okay, thank you for replying.
yeah, will be more careful next time, thanks man.