Pro refund request

pro

#1

Hello,

I had sent an email about Pro plan refund request, but haven't heard anything. Can you please refund my 2nd month payment as I didn't take any course during 2nd month?

I would happily come back next time once I get less busy.

I'm sorry for the inconvenience and thanks for your help!

Regards,
Sook-hyun Lee


#2

@daniellakisza, could you please take a look at this?


#3

Hi @arcrunner89780

Since payment has 14 days or more passed ?
The Codecademy Pro team will only give a refund within 14 days.

Codecademy Help Center

Thanks


#5

Hi @zainabrawat

I’m not asking refund for my first month payment, but 2nd month for which I made payment on 6/22. And I had made refund request via email on the same day for that.

Thanks!


#6

Sure :slight_smile:

Please submit here on Codecademy Help Desk


#7

Hi @zainabrawat,

I had already sent email to contact@codecademy.com twice already. Can you please handle this for me? Thank you!


#8

Hi @arcrunner89780,

We are just forum moderators and we can not do anything with your Pro account.

For best results, I recommend that you find the article that most closely describes your situation here:

https://help.codecademy.com/hc/en-us/sections/204631288-Codecademy-Pro-Billing-Questions

and then follow the instructions in that article.