Hello,
I had sent an email about Pro plan refund request, but haven’t heard anything. Can you please refund my 2nd month payment as I didn’t take any course during 2nd month?
I would happily come back next time once I get less busy.
I’m sorry for the inconvenience and thanks for your help!
Regards,
Sook-hyun Lee
@daniellakisza, could you please take a look at this?
Hi @arcrunner89780
Since payment has 14 days or more passed ?
The Codecademy Pro team will only give a refund within 14 days.
####Codecademy Help Center
Thanks
Hi @zainabrawat
I’m not asking refund for my first month payment, but 2nd month for which I made payment on 6/22. And I had made refund request via email on the same day for that.
Thanks!
1 Like
Sure
Please submit here on Codecademy Help Desk
Hi @zainabrawat,
I had already sent email to [email protected] twice already. Can you please handle this for me? Thank you!
Hi @arcrunner89780,
We are just forum moderators and we can not do anything with your Pro account.
For best results, I recommend that you find the article that most closely describes your situation here:
https://help.codecademy.com/hc/en-us/sections/204631288-Codecademy-Pro-Billing-Questions
and then follow the instructions in that article.
1 Like
Hi, have you received the refund from codecademy in the end? I got this company quietly charged the 2nd time.