Page not loading

I tried 3 browsers but when i try to launch a course it is just a blank screen, it was not happening before.


im having issues also, i get this error

Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36 Timestamp: 1665157778299 User ID: 6338a44c2e1e5b0012870db2

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I am having this issue as well.

Browser: Chrome Version 105.0.5195.125 (Macintosh; MacBook Pro 2015)

I took a screen recording, however, I am a new user so I can’t upload it.

Im having this same issue on the Project: Secret Messages for javascript. I cant find anything on the help center stating how to fix this other than clearing memory and reloading (which i have now tried multiple times).

Yep, same issue, same project here.

Aaaaand now it’s working for me. Resolved on your end OP?

It just fixed itself i don’t know why it happens but sometimes it loads sometimes it doesn’t

I had also emailed support, I received a message saying the following:

Hi there,
Thank you for reaching out and I greatly apologize for any inconvenience this matter may have caused. Our engineers have corrected the issue on the site, and they confirmed it is running smoothly now with no loading issues. You should now be all set moving forward.
If you are still running into any issues connecting to the site or our learning environment, please try to clear your Internet history and cache then reload the webpage. For more information on how to do this, please see this guide.

Seems it was something on their end.


If you are still facing same issue then directly contact the support from Theyll instantly guide.

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Thank you! it did fix itself after about an hour but I’m gonna keep this email incase it happens again :smiley:

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You are welcome.

Have a great day.