These new forums are in no way better than the older support forums which existed when Codecademy had "tracks" as opposed to these newer, snazzy courses.
It's an absolute nightmare to answer questions users are facing in the exercises, and I don't even want to know what the helpers think either.
Not to mention the terrible site design. There's a real sense of quantity over quality in this forum. Terrible layout, loads of unnecessary features and unusual navigation. What the heck is up with this, staff?