Hello,
we’ve been a customer for a few months now but are not receiving any invoices. Specifically, October and November invoices are missing. We need those invoices for the German tax office - if we do not receive invoices, we’ll need to cancel our Pro subscription.
Can a support team member please re-send the invoices?
Thanks
Same here.
Why so basic feature for european users is missing?
Please contact customer support via our help desk!
Ok, so it looks like it’s not possible.
Helpdesk suggests to use email as a proof of purchase.
Email receipt is not enough because it doesn’t contain my tax information.
Unfortunately I’m forced to cancel subscription after one month because of this.