Need to cancel and refund

Where/how do I go about canceling? I thought I already had and tried before but it still got processed.

Hello @ibrown39, welcome to the forums! Unfortunately we can’t deal with billing on. the forums, but if you visit the help desk:, and submit a ticket, they should be able to help you. There is a link to the refund policy/information, and also the option to contact CC.


Thanks you very much

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