Lost connection

I teach a weekly middle school Python class that makes heavy use of codeacademy’s lessons. The past several weeks the entire class has been having trouble connecting to codeacademy. Virtually all of them, after having logged in, experience the “Lost Connection to Codeacademy” message written in red at the top of the screen.

Is there any solution besides “log out and back in and try again.” We’ve been set back a few weeks because nobody can figure it out.

Hi Roylat, the best next step for you would be to chat with our customer support team. I hope an answer can be found!