Issues getting in contact with their customer support?

Is anyone else having issues getting in contact with their customer support? I started the free trial and got charged the monthly amount somehow.

Hi there, welcome to the community!

The Customer Support team are pretty good at getting back to people. :slight_smile:

Since you’re asking about billing, we can’t really help you out here on the forums - the super users and mods aren’t Codecademy staff, so we have no access to your account details etc.

If you haven’t already, please log a support ticket with the CS team here and someone ought to get back to you within 72 hours. :slight_smile:

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