Introduction to HTML can't get past the second chapter


#1

Anyone have the same problem with the Introduction to HTML -course that after taking the quiz on tables (chapter 2) codecademy goes back to the syllabus-page and when you try to resume to the course it goes to the first exercise of the same chapter and doesn’t advance to the next one.


#2

This happened now with another course as well. Is there some sort of daily limit of how much progress you can make on one course?


#3

No, there is no limit. When you are in the syllabus page, just go down the menu and click each numbered unit to see which modules are not yet completed.


#4

My problem is that the chapters also disappeared from the syllabus so I see nothing below the chapter that I’m stuck in.


#5

Are you in an intensive program? Pro? I’m not aware of how those courses roll out so if that is the case, you may have to consult a coach on the Slack channel.


#6

I have the 7-day pro trial but these two courses are just basic courses. The syllabus was working just fine before and I was able to see the up-coming modules as well but now I can’t anymore.


#7

Not sure what to advise. How much time is left in the free trial?


#8

5 days still so that shouldn’t be the problem either


#9

Check the new user section for a help@ contact address and consult with CC. It sounds like a technical issue only they can address. I’ll tag in a team member to aid in this process.

@alyssavigil, @oduffy, have you any advice or assistance to offer in this case?


#10

Hey Sofia, I’d recommend that you contact our customer support team here: http://help.codecademy.com/ and please give them all the information you can e.g. links to where you encounter this problem, your Codecademy username. They’ll look into this for you.


#11

Thanks for your replies, will do that.