I’ve been using this website for 3 months now, and I wanted to take a break for a month since I don’t have any time to use this month. I have cancel my subscription but it still made me pay for this month? I was wondering if I could get a refund or if I could switch to a 6-month plan and get this month refund since I won’t be using it until next month and there seems to be a bug that cost me +50$!
Hey there @text3991267043. Sorry to hear this happened
Unfortunately we can’t help with billing problems on the forums. You can submit a customer support ticket with Codecademy on the help page, and they will usually get back to you within 48 - 72 hours.
Thanks a lot, I hope they can help me!
Edit: Allyn was fast to respond and it was, in fact, a problem on my side but still they help me fix the problem in less than 2 hours! Thanks a lot, CodeAcademy
This topic was automatically closed 41 days after the last reply. New replies are no longer allowed.