I can't connect to Codecademy

[phuongnattran]

Today, I can’t do anything or learn any courses even though I can log-in. I tried swapping with Mac and clear caches but it doesn’t work. It just shows a whole black screen. What happened?

[lisalisaj]

Hi, welcome to the forums.
I’m sorry you’re having issues connecting. Have you tried this?:

Troubleshooting Guide

There are a number of things you can try if you are having trouble loading, viewing, or submitting exercises. Reload the web page This takes care of a majority of problems. Check your Internet connection. We recommend that you have a reasonably fast connection to the internet. Any broadband connection, like DSL or cable, should be sufficient. If you are at work or school or using a shared wireless network, there may be a firewall or proxy that is interfering with your connection to Codecademy…