I can not access premium content

Community Bug Reporting
1

Hello everyone !

Kindly be informed that I have paid the fee to upgrade to pro account and I have a transaction number in PayPal. However, there is no change take place in my account ! could you please tell me how can I get access to the premium projects ?

Best wishes

4

Hi @CommunityManagers, could you have a look at this one please?

5
  1. Did their reply confirm that they could see that you should have Pro status?
  2. When you go to this page, and look at the Quizzes, do they still have locks on them?

1 Like
6

Yes, I still have the lock