I am being billed again on $239.88

I am being billed again after 7 months on $239.88 - I am feeling really bad because I thought this was not a scanning website.

Welcome to the forums!

We cannot help with billing issues here on the forums. Please contact Codecademy Customer Support (Contact Us in the top-right corner) where they should get back to you within 48-72 hours.


There is no contact information in this platform

Click “Contact Us” in the top-right corner. Follow along in the chatbox and eventually, you will be given the option to send an email to customer support.


You can also log a ticket with Codecademy Customer Support directly by clicking here. :slight_smile:


Impossible to login :disappointed:

To the best of my knowledge, you aren’t required to log in to submit a ticket via the link I posted earlier.

All you need to do is complete the form on the page.

I did it yesterday and in this morning again. Nobody contacted me yet :disappointed:
But thank you to return from chat forum

Hi @beta4246348197. I’m Lil and work at Codecademy. I’m going to send you a DM message to get some more information from you so that I can help you figure this out and get you in touch with the right people.

Keep an eye out for my message in your inbox!