Hey are you still there (the afk pop up)


#1

I’m getting the ‘Hey, are you still there?’ Popup constantly. I was wondering if there’s a way to turn it off.

It’s been happening on my Python course… doesn’t matter the assignment, it just keeps happening. Sometimes every 10 seconds, sometimes every 3 - 5 minutes.

thanks


#2

no, there isn’t. Given each student/learner has its own virtual machine, it can hog resources, so this popup saves massively on resources. But it should only show after a few minutes, and if there is no activity (mouse, keyboard at all)

If that isn’t the case, you can make a bug report. Specify the time it takes for the popup to show, and that no keyboard/mouse event prevent the are you still there from popping up


#3

it doesn’t matter if i move the mouse or not, it still happens super randomly

laptop
wifi
lappy has fallen asleep during login session


#4

do you have a fast or slow internet


#5

Then contact support:

https://help.codecademy.com/hc/en-us