Hi,I downloaded codecademy go app and I tried signing in but it keeps saying wrong user and password where as I’m so sure of my password and name…isn’t it Gmail details or is their any other one?help… I’m new here!
The password that lets you sign in to the forum should work on the main site.
You can access Help, here,
But I got no password while signing in herr
Oh, I get it. You used your Google login, then? Or facebook?
I used Google…isn’t it the name and password of your Gmail they are requesting for? If it’s not, please direct me how to go about getting the password as you mentioned earlier…I really need to learn…thank you
I’ve trouble with loging in with my google account in the app.
There is no icon or a tab where i can choose for google like in the web login.
my google login directly does also don’t work.
Is there a Solution?
You are the second person in as many days to report the same problem. There is not much we can tell you from here, but I will invite the Community Manager to this discussion and hopefully we can start tracking this issue, and give the engineers enough information to help arrive at a quick remedy.
@alyssavigil, when you can engage, please ping this topic to let us know.
Thanks for tagging me in @mtf
I’m sending this very thread to our customer support team and they’ll take a look. We’ll be back in touch on this thread asap.
Oh, I had this problem. There is a workaround:
- Go to https://www.codecademy.com/secret/new
- Input your gmail email
- You will get the email with a link to reset the password
- Input new password
From now on you will be able to login via google and by using password (currently the only way you can login to codecademy go app as far as I know)…
@factoradic I clicked on the link but there is no place I saw on the page to input our Gmail…
Oh, sorry, you need to log out first.
Log out from my profile or what? After logging out,I click on the link you left earlier on?
After I logged out,I clicked on the other link you sent but still no place to input Gmail…this is the screenshot
Because you are still logged in.
Great! Worked for me.
Awesome! You’re very welcome
@factoradic …thanks alot, it worked now…
Thanks for the help, friends.