Free courses are not free

Community Feedback & Requests
1

Hi,

I dont think it’s good UX practice to make users think a course is free, only to find out halfway that course material is locked and you need to upgrade to access it.

This just makes me less inclined to actually sign up because I feel tricked into starting something I cant fully finish.

It might be me who missed some communication along the way regarding this, but marking a course as free and then limiting access to course material makes for a really bad user experience - regardless of whether or not you write it somewhere beforehand. Apparently that effort is not good enough.

2

There’s always been non-free - meaning Pro - content in the free courses for as long as I’ve been here; the lessons are generally free, but the projects and quizzes and extra stuff may require a Pro membership.

Unless something has drastically changed in the syllabus UI that I’ve simply not noticed, these were always called out as being Pro content and not available to learners on the free tier. :slight_smile:

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