Forgot to cancel my yearly Pro renewal, can I please get a refund and cancel it?

Hello !
I have stopped using Codecademy since very long ago but I wasn’t aware that my yearly Pro membership renewal was on and today I have received the bill on my bank account. Is it possible to get a refund and cancel my membership please? I am unemployed and short on money and that bill which was just processed left me penyless.

Hi there @madalinnick ,

Thanks for posting, but we can’t help with billing on the forums. You need to reach out to the Codecademy Customer Support team to resolve your billing issue. To submit a request, please visit the Help Center: (https://help.codecademy.com/hc/en-us/requests/new ). Someone from the team will be sure to get back to you within 48-72 hours

Alright, thank you very much !