Thanks to all who tried to help, but, let’s be clear, I am not blaming a specific person, or “frustrated towards specific users” as previously stated, so let’s bring light to the issue:
Since the beginning of the topic, I was just kindly asking for what Codecademy have promised when I paid for a subscription: help. I legitimately expected professional help from the official staff here in the forums. If there is none, that should be mentioned somewhere before the subscription/learning contract was concluded.
Therefore, when I ask for help - or every other person here asks for help -, I am always talking to the CC institution and what has been contractually promised, not the person behind each username.
It is, in fact, a surprise to know that you are not paid. But, even though many (all?) are volunteers, there are some guidelines that should be considered when some question is asked (being a volunteer or not), and one should really consider what is behind the student doubt (like you did and recognized on your wonderfully humane-empathetic-reply).
For instance, I am a volunteer to help people learn math and essays. I do not ask a beginner to just read a book about the subject: I need to understand the question to properly help them understand the basics and, then, with time, provide guidance for further self-improvement. That is the obvious mindset behind every teacher’s work, be it voluntary or not.
Send a person for a “python course” is not helpful at all and being voluntary does not validate this action; Put shame on who is asking something is also definitely not helpful and is extremely harmful to a safe learning environment, even more considering that 1) It is the first flask project; 2) the question is about a lesson item that is not clear and is the reason for many other user posts, as we can see here in the forums.
In sum, I really have difficulty understanding why this - a feature the website advertise/promise - is being taken personally. I hope this talk helps CC to better establish guidelines to help people out when they need it and also to have some properly paid staff to help people out in the forums.
Also, there should be guidelines to solve a person’s issue without creating further embarrassment by making this extremely personal with messages like the one before this.
Many might feel ashamed by the kind of answer I got, demotivated to continue learning, and detached from the CC platform.
And, to end this, I appreciate your feedback. I also reported a bug (with no answer) and also asked a moderator to further help me out in this matter, before writing a reply to this post, but none of this worked and, again, things got out of control by personal feelings.
This is about CC, not you guys who are helping here. All my respect to every person here.
I wish you all a great day.