Email about cancellation subscription

Language Help Codecademy
1

Hello, I got this email yesterday 31st March 2023. I don’t know what’s happen, I didn’t click on anything to cancel my sub. Could somebody tell me what’s going on???
Thank you
N.B: I have paid annual Codecademy Pro plan

“Hi there,
As you requested, we’ve processed your cancellation your Codecademy Pro . You’ can still access to Pro features until the end of your current billing period on .
Or If you change your mind, you can continue your progress by reactivating Pro in your Mnagement payment and plan settings.
Wishing you the best on your coding journey,
The Codecademy Team”

2

We cannot answer billing questions on the forums. Please contact customer service. Their hours are M-F, 10a-6pm. Turnaround time is 24-48 hours.

3

I submit a request in the Help Center: ([https://help.codecademy.com/hc/en-us/requests/new ]. is there any one from the team will be sure to get back to me within 24-48 hours?

4

I don’t know b/c I don’t work at CC/Skillsoft.

Hopefully your issue is resolved by now.

5

Customer Support contacted