Credit card payment issue

hello, I want to active pro but i got following error in payment.
“Please check that you have provided the correct card information. If the problem persists, contact your bank.”
I contact my bank and they said it is a website related problem. All card information I provide is correct. What can I do ?

We cannot answer payment questions on the forums. Please submit a customer support ticket on their Help page. The turn around time is 24-48 hours.

Thanks for reply, I will.

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Oops, I forgot to include the link:
https://help.codecademy.com/hc/en-us?utm_source=Forum_on-platform_FTUE&utm_medium=homepage_banner

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