Constant disconnects from codeacademy

Hello everyone,
I am having a lot of trouble staying connected to codeacademy while studying. This has been going on for about 2 months which is when I began my journey on this site. About every 2 minutes I will get disconnected, which really hinders my learning. I have done everything the help desk suggested. Can someone who had similar issues help?

Thanks in advance

Did you try these suggestions?
Is it perhaps related to your internet connection/speed?

Yes i did try those, reset and everything. I’m directly connected and have an extremely fast connection. Still no luck. It makes studying almost impossible due to constant refreshes.