Cc-propeller.cloud’s server IP address could not be found

Hi,

I had this massage for 3 days with the web part that shows the code only not the site it self :

b5e03f28e9a44393bf5cc5156ecafa28.cc-propeller.cloud’s server IP address could not be found.

and this is the link of the exercise:

https://www.codecademy.com/paths/web-development/tracks/learn-html-web-dev-path/modules/learn-html-elements/lessons/intro-to-html/exercises/intro

I tried to reset all exercises but not solved the problem.

I need to solve my problem fast please,

Thanks in advanced.

Hey @zooom88

Did you try:

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Yes i did them all. and i did reset the exercises but not solved although.
here is the link: https://gist.github.com/eaebfafd2427df40253e81ab6211a192

hmmm, I can’t seem to replicate the issue…

Try reporting a bug, as I can’t see any obvious solution to this problem.

Can you click get solution and pass the exercise?

@zooom88, you might give this Troubleshooting Guide a glance, and make sure you are using a recommended device, browser, etc.

I reported this from 3 days ago and still no response!
And i tried to get solution and it works to passing the exercise, but as the same didn’t appears on the web side!

I saw this before and tried all steps also i changed the DNS config. and tried from another device, browser, even another account but also did not work!

Well, if you’ve tried using Chrome or Firefox, and everything is up to date, the next step would be to contact customer support. How do I contact Codecademy Customer Support?

The problem is solved.
Thank you guys :slight_smile:

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