Cant run customer service bot project

I get this era (http://localhost:8890/edit/Downloads/customer_service_bot%20(1).zip) when trying to run the file

  1. That’s a file located on your own computer. We cannot access it.
  2. Please post a link to the exercise you are referring to.
  3. It is quite possible that no one will be able to help without seeing your code. You may want to post it. If you do, don’t forget to use the </> icon from the menu bar at the top of the text box.

https://www.codecademy.com/courses/learn-python-3/informationals/python3-customer-service-bot