Can i get refund?

pro
fixed

#1

Hello, Codeacademy.
Today, I was charged 19.90 for Pro account. Unfortunately, I don't have time for my lessons at the moment. I canceled my pro account. Can I get my money back? I didn't use my pro account.

Best regards,
Olga


#2

Hi Olga,

Did you cancel within 14 days of signing up for your Pro account?


#3

@daniellakisza, could you have a look at this one please - just to make sure?


#4

Hi - this was solved via pro@!


#5

Hello, I have the same problem: I’ve paid 13 hours ago for 6 month of PRO, but iIt was mistake, I need just one month, I’ve just canselled my substruction, I didn’t use it. Could you please give me refund?


#6

#7

Hi Dasha, you should contact our help desk for help! https://help.codecademy.com/hc/en-us/requests/new


#8