Billing issue

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I did not sign up for automatic billing and yet I am still being charged for almost $300 with zero notification that I was going to be automatically renewed for a new year. This is unacceptable and misleading. Also, you don’t provide any clear customer service contact information, which is ironic for a company that supposedly focuses in part on teaching effective UX design.

I’m sorry you’re having these issues.
We cannot answer billing questions on the forums.
Contact customer support and create a help ticket. The turn around time is usually 24-48 hours.

https://help.codecademy.com/hc/en-us

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