Being Billed again for Pro membership

I have been billed a second time for Pro membership when my membership finished. I had not been made aware of a autonomous renewal and I cant find anything for customer support?

Hi!

As far as I know Codecademy auto-renews at the end of the membership period unless you cancel - you can try reaching out to support directly:
https://help.codecademy.com/hc/en-us/requests/new

1 Like

Hi, Thank you I have just found about the customer request and Just submitted my ticket.

2 Likes

This is the correct, and indeed only, way in which billing issues are resolved. :slight_smile: :+1:

This topic was automatically closed after 17 hours. New replies are no longer allowed.