Account Issues

I registered Codecademy from the Penang Science Cluster, which would supposedly grant me more than 7 days of free access for Pro. But yet my membership status is a free member. Once I chose a course, career or etc, I a pop-up appears telling me to try pro for free. Once I click it I would be redirected to a site that requires credit card numbers or Paypal to buy Pro or start a 7 day free trial. Is there any way to solve this issue?

Hi, welcome to the forums.

We cannot answer billing questions here on the forums. You can submit a support ticket here:

The turn-around time is usually 48 hours, though, may be a little longer b/c of the holidays.

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Thank You very much.

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