A refund

Dear codeacademy Team
Recently you charged me quite a hefty amount of money due to subscription reasons however I wasnt sent an email or anything prior to that day,that i was going to be charged yesterday but also I wasnt actively using codeacedemy and im sure you can probabaly check that so because of that I was not aware that i was still a member and that apaprently i was on a a certain memebership plan

So i just wa ted to ask kindlt if I could please get a refund back for the money you charged me yesterday? That would be really appreciated.

Thx

I’m sorry, but we cannot answer billing questions on the forums. Please contact the Help Center and customer support via the Help link on the main page.

1 Like

How long do customer support take to respond?
Thx

I don’t know. But, I’ve heard that turnaround time is 24-48 hours.