We have people experiencing language errors. We have not been able to replicate it, so providing as much detail as possible will help.
We have observed from users:
Automatic changing of languages
You can change your language preferences in account settings
Loosing progress when you switch languages
When you switch languages in Codecademy, you can think of it as starting as a new user. Your progress hasn’t been lost—if you switch back to the language you started with, your progress will still be there. I know this is confusing, and we’re actively working on a solution to sort out this issue. I recommend sticking to one language so that your progress remains consistent.
Your account seems to be working fine. Any more details would be very helpful. Is there any way that you can also attach a screen shot of what you are experiencing?
Thank you, and Happy Learning! @AlexCommunityMgr
-Codecademy Community Manager
Thank you for the workaround! My account switched to Spanish awhile ago and I couldn’t get it to switch back. I cleared the cache and cookies for the site, reloaded… But resetting the preferred language seems to be fixing it. Hopefully it sticks.
Just like kcnicky above. I tried clearing my cache and cookies but the website kept changing back to Spanish after I chose English from the drop down menu on the bottom right of the webpage and being logged out correctly displayed the website in English. I tried alexcommunitymgr’s suggestion of navigating to Account and changing the Preferred Language to English and it seems to work.
I was having the same issue with the site being stuck on Chinese, but switching to a different language and then switching back seems to have fixed it! Thanks!